Privacy Policy

Privacy Policy - Remote Handlers

At Remote Handlers, your privacy matters. We're committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

Personal Details: Name, email, phone number, and other contact details submitted through forms or scheduling tools.

Business Info: Company name, service interests, and CRM preferences provided during consultations or onboarding.

Usage Data: IP address, browser type, pages visited, and time spent on the site (collected via cookies and analytics tools).

2. How We Use Your Information

Your information is used to:

  • Deliver our services (e.g., lead generation, CRM setup and support)
  • Respond to questions or support requests
  • Schedule meetings or follow-ups
  • Send updates, newsletters, or relevant service info
  • Improve our website and user experience
  • Comply with legal and contractual obligations

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share your information with:

  • Trusted third-party service providers (e.g., CRM tools, automation platforms) solely to deliver services you've requested
  • Legal authorities if required by law or to protect our legal rights

All partners we work with are compliant with GDPR and/or CCPA standards where applicable.

4. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your experience, monitor website performance, and improve services. You can adjust cookie settings through your browser at any time.

5. Your Rights & Choices

You have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing emails at any time
  • Request that we stop processing your data (where applicable)

To exercise any of these rights, email us at [email protected].

6. Data Security

We take your data security seriously, using encryption, secure storage, and strict access controls to protect your information. While no method is 100% secure, we follow best practices to minimize risks.

7. Messaging Terms & Conditions

By sharing your phone number, you consent to receive SMS communications from Remote Handlers regarding updates, reminders, and exclusive offers.

  • Message frequency may vary.
  • Message & data rates may apply.
  • Consent is not required for purchase.
  • To opt out, reply STOP. For help, reply HELP or email [email protected].

8. SMS Privacy Statement

We are dedicated to protecting your privacy in SMS communications:

  • Your phone number is used only to send relevant messages.
  • We do not sell or share SMS opt-in data with third parties for marketing.
  • We work with industry-compliant messaging platforms to ensure data protection.

9. SMS Disclosure for Compliance

We may share SMS-related data with:

  • Vendors who help deliver SMS services (e.g., messaging platforms, carriers)
  • Affiliates or subsidiaries, who are also bound by this Privacy Policy

We never share your SMS opt-in or consent information with third parties for unrelated purposes.

10. Policy Updates

This Privacy Policy may be updated periodically. All changes will be posted here with a revised effective date. Please review this page regularly to stay informed.

Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

📧 [email protected]

12 Neville Street, Wakefield, England, WF1 5EF

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